Data Deletion Policy

At Kaithra, we respect your privacy and are committed to protecting your personal data. This Data Deletion Policy explains how you can request deletion of your data and how we handle such requests.

1. Scope of Data Covered

This policy applies to all personal information collected by Kaithra, including but not limited to:

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  Name, email address, phone number, and shipping/billing details
  
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  Account information (if applicable)
  
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  Order history and communication records
  

2. Data Deletion Requests

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  Customers may request deletion of their personal data at any time by contacting our support team.
  
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  To ensure security, we may require identity verification before processing a deletion request.
  

3. Process & Timeline

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  Once a valid request is received, Kaithra will review and process it within 7–14 business days.
  
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  Upon deletion, your personal data will be permanently removed from our active systems.
  
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  Certain data may be retained for legal, tax, or regulatory compliance as required by law (e.g., transaction records).
  

4. Exceptions

We may deny or delay deletion if:

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  Retention is required by law, regulation, or legal process.
  
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  The data is necessary to resolve disputes, enforce agreements, or protect against fraud/abuse.
  

5. How to Request Data Deletion

To request deletion of your data, please contact us at:

📧 Email: kaithramarketing@gmail.com

📱 WhatsApp/Call: +91 8848636182

⏰ Available Monday to Saturday, 10 AM – 7 PM

6. Confirmation

Once your request has been processed, you will receive confirmation that your personal data has been deleted (except for data we are legally obligated to retain).